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Privacy Policy

How we collect, use, and protect information when you use our website and the Zoo Nhóm Chrome extension. This policy is designed to meet transparency expectations for the Chrome Web Store and applicable privacy laws.

Last updated:

Summary. We provide a browser extension and related web services to help you manage Facebook group marketing workflows. We collect only what we need to run the product, we do not sell your personal information, and we describe extension permissions and data flows below. If anything is unclear, contact us at [email protected].

1. Who we are

This Privacy Policy applies to Zoo Nhóm (“Zoo Nhóm”, “we”, “us”) and describes our practices when you use:

  • Our marketing website at https://zoonhom.com (the “Site”); and
  • The Zoo Nhóm / Zoo Group browser extension distributed through the Chrome Web Store (the “Extension”), together with any online features that connect to your account.

Together, the Site and Extension are the “Services.”

2. Single purpose & compatibility with Chrome Web Store policies

The Extension is intended for one clear purpose: to provide tools that help users manage and automate permitted marketing workflows related to Facebook groups (for example scheduling posts, organizing group lists, and related productivity features), consistent with the product description in the Chrome Web Store listing.

We do not design the Extension to collect data for unrelated purposes (such as unrelated advertising or undisclosed tracking). If we add material new data practices, we will update this Privacy Policy and, where required, the Chrome Web Store listing and in-product notices.

3. Information we collect

Depending on your use of the Services, we may process the categories below. Not all users will provide every category.

Category Examples Purpose (summary)
Account & authentication Email address, account identifiers, login session tokens, and similar credentials you provide when creating or accessing an account. To create and secure your account, authenticate requests, and provide the Services.
Product usage & diagnostics App/extension version, coarse error logs, performance metrics, and limited technical data about how features are used (often in aggregated form). To operate, improve, and secure the Services; to troubleshoot crashes and abuse.
Content you submit Posts, templates, group lists, schedules, and other inputs you configure inside the Extension or web dashboard to enable features you request. To perform the functionality you initiate (for example posting or scheduling according to your settings).
Communications Messages you send to support (email or in-product), and metadata needed to respond. Customer support, security notices, and service-related communication.

Third-party platforms. When you use the Extension to interact with Facebook or other third-party websites, those platforms may process your activity under their own terms and privacy policies. We do not control Meta/Facebook’s data processing. You are responsible for complying with platform rules and applicable laws when using automation or posting features.

4. Chrome extension permissions (why we need them)

Chrome extensions may request permissions to perform their stated functions. Our permissions are requested only to deliver the Extension’s described features. Depending on the released version, the Extension may request permissions such as:

  • Storage — to save your preferences, drafts, and local settings so the Extension works reliably across sessions.
  • Host permissions / access to websites — to provide in-page functionality on Facebook domains you use with the product (for example, to display controls or automate actions you explicitly initiate). We do not use host permissions to run unrelated scripts on unrelated sites.
  • Alarms or background tasks (if used) — to support scheduled actions you configure (for example scheduled posting), consistent with your settings.
  • Network requests — to communicate with our servers for authentication, syncing permitted data, and delivering updates.

If a permission is not strictly necessary for a feature, we aim to avoid requesting it. The exact permission list shown in Chrome at installation time is part of your disclosure; keep your Chrome Web Store listing aligned with this Policy.

5. How we use information

We use information as necessary to:

  • Provide, maintain, and improve the Services (including features you enable in the Extension);
  • Authenticate users, prevent fraud, abuse, and security incidents;
  • Provide customer support and respond to your requests;
  • Comply with legal obligations and enforce our Terms of Service;
  • Generate aggregate or de-identified analytics about product performance (where we do not identify you).

We do not sell your personal information and we do not use your data for “user profiling” unrelated to providing the Services.

6. Legal bases (EEA/UK/Switzerland)

Where GDPR or similar laws apply, we rely on one or more of: (1) performance of a contract with you; (2) legitimate interests that are not overridden by your rights (for example securing the Services and improving reliability); (3) consent where required; and (4) legal obligations.

7. Sharing and subprocessors

We may share information with:

  • Service providers (hosting, infrastructure, email delivery, analytics, error monitoring) who process data on our instructions and are bound by confidentiality and security obligations;
  • Authorities if required by law, regulation, legal process, or to protect rights, safety, and security;
  • Business transfers in a merger, acquisition, or asset sale, with notice as required by law.

We do not sell personal information.

8. Data retention

We retain information only as long as needed for the purposes described in this Policy, unless a longer retention period is required or permitted by law (for example security logs). You may request deletion of your account data where applicable, subject to legal exceptions (for example records we must retain for legal compliance).

9. Security

We implement reasonable technical and organizational measures designed to protect information. No method of transmission over the Internet is 100% secure; we strive to follow industry practices but cannot guarantee absolute security.

10. International transfers

If we transfer personal data across borders, we take steps consistent with applicable law (for example appropriate safeguards or contractual clauses), where required.

11. Your privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is consent-based. To exercise these rights, contact us at [email protected]. We may need to verify your request before responding.

12. Children

The Services are not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take appropriate steps.

13. Cookies & similar technologies (Site)

Our website may use cookies or similar technologies for session management, preferences, security, and analytics. You can control cookies through your browser settings. The Extension’s own storage is separate from website cookies and is used to operate the Extension features.

14. Changes to this Privacy Policy

We may update this Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. If changes are material, we will provide additional notice where appropriate (for example a prominent notice on the Site or in the Extension). Continued use of the Services after the effective date constitutes acceptance where permitted by law.

15. Contact

Questions about this Privacy Policy or our data practices: [email protected]
Website: https://zoonhom.com